Terms & Conditions

Nambu Botanicals will always go the extra mile in helping customers in any way we are able to assist. That being said, it is important that you read these Terms and Conditions before doing business with our company.

Thank You. – Nambu Botanicals 

Important: Please DO NOT use any Nambu Botanicals products if you:

• are pregnant or nursing

• are under the age of 18

• have active cancer

• have liver disease or hepatitis

• have Type 1 Diabetes

• are on medications for bipolar disorder, or

• have an allergy to any ingredient listed.

Please Consult your physician or other healthcare professional before taking any Nambu Botanicals products if you have a medical condition or are taking any medications.

The following describes the terms on which Nambu Botanicals offers you access to our website. If you do not agree to be bound by the terms and conditions of this user agreement, please do not use or access our website, goods and/or services. You must read, agree with and accept all of the terms and conditions contained in this user agreement ("Agreement"), which include those terms and conditions expressly set out below and those incorporated by reference, before you may purchase through or use our website.

This Agreement constitutes the entire agreement of the parties. This agreement is entered into by the customer (hereinafter "Customer" or "You") and Nambu Botanicals LLC , (hereinafter referred to as " Nambu Botanicals LLC," "We," or "Us"). We may amend this Agreement at any time, without prior notice, by posting the amended terms on our site. It is your responsibility to review these terms for any changes. This Agreement may not be otherwise amended except in writing signed by you and Nambu Botanicals. This Agreement is effective as of September 2014.

PART 1: HEALTH DISCLAIMER

It is your right to educate yourself in health and medical knowledge, to seek helpful information and make use of it for your own benefit, and for that of your family. You are the one responsible for your health. In order to make decisions in all health matters, you must educate yourself. The views and nutritional advice expressed by Nambu Botanicals. are not intended to be a substitute for conventional medical service. If you have or suspect that you have a medical problem, promptly contact your health care provider. We do not claim to "cure" disease, but simply help you make physical and mental changes in your own body in order to help your body heal itself. No material or product on this website is intended to suggest that you should not seek professional medical care, or that you should disregard professional medical advice. Always work with qualified medical professionals, even as you educate yourself in the field of alternative medicine. No information offered here, or product sold on this website, should be interpreted as a diagnosis of any disease, nor an attempt to treat or prevent any disease or condition. For any products and/or services purchased from Nambu Botanicals LLC, you should carefully read all product packaging and instructions. While the information on this website, and the products sold on it, are discussed in the context of numerous conditions, it can be dangerous to start any health program without first consulting a local health professional. Information and statements regarding products and/or services made available by Nambu Botanicals LLC have not been evaluated by the Food and Drug Administration. Nambu Botanicals LLC products and services are not intended to diagnose, treat, cure or prevent any disease.

PART 2: USE ELIGIBILITY

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Our goods and/or services are available only to individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our goods and/or services are not available to minors. If you are a minor, you may use this website only in conjunction with your parents or guardians. If you do not qualify, please do not use our website, goods or services. If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement.

PART 3: PAYMENT

Customer agrees to compensate Nambu Botanicals LLC for any goods or services ordered through this website at the original purchase price. Ex. promotions, distributors, etc.

PART 4: LIABILITY LIMIT

In no event shall we, our subsidiaries, employees, contractors, suppliers, or manufacturers be liable for lost profits or any special, incidental, consequential or multiplied damages arising out of or in connection with our site, our products or services, or this agreement (HOWEVER ARISING, INCLUDING NEGLIGENCE), including, but not limited to, loss of profits, loss of use or other economic damages, even if advised of the possibility of such damages, or any failure to realize any specific benefit or health-related outcome. This limitation of Nambu Botanicals LLC liability will apply regardless of the form of action, whether in contract, tort or by statute. Our liability, and the liability of our subsidiaries, employees, contractors, suppliers, and manufacturers, to you or any third parties, in any circumstance, is limited to the greater of (a) the amount of the purchase or (b) one hundred ($100) dollars. Customer acknowledges that this limitation of liability is part of the consideration of this agreement, and was specifically included by Nambu Botanicals LLC in the calculation and establishment of the prices paid by customers, which, but for this limitation, would have been much higher. No action, regardless of form, arising out of your use of this website, any information contained therein, and/or any Nambu Botanicals LLC products may be brought by you or Nambu Botanicals LLC. more than one (1) year following the event which gave rise to the cause of action.

PART 5: INDEMNIFICATION

You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party. CUSTOMER SHALL ALSO INDEMNIFY AND PAY TO NAMBU BOTANICALS LLC, AS WELL AS HOLD NAMBU BOTANICALS LLC HARMLESS AGAINST ANY AND ALL LOSSES, CLAIMS, DEMANDS, LIABILITIES, ATTORNEYS' FEES, OR ANY OTHER EXPENSES WHATSOEVER WHICH NAMBU BOTANICALS LLC MAY AT ANY TIME SUSTAIN, INCUR, OR BE PUT TO BY REASON OF, OR IN CONNECTION WITH, ITS PERFORMANCE UNDER THIS AGREEMENT, OR YOUR USE OF THE APPLICABLE WEBSITES, INCLUDING, BUT NOT LIMITED TO, THOSE ARISING FROM NAMBU BOTANICALS LLC’S SOLE OR COMPARATIVE NEGLIGENCE.

PART 6: LEGAL COMPLIANCE

You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our website, goods and/or services.

PART 7: NOTICES

Except as explicitly stated otherwise, any notices shall be given by certified postal mail, return receipt requested, to Nambu Botanicals LLC, Beth DesMarais, 9120 Double Diamond Pkwy N270, Reno, NV 89521, (in the case of Nambu Botanicals LLC.) or to the address you provide to Nambu Botanicals LLC during the purchase process (in your case).

PART 8: ARBITRATION

Any legal controversy or legal claim arising out of or relating to this Agreement or our goods and/ or services, excluding legal action taken by Nambu Botanicals LLC to collect our fees and/or recover damages for, or to obtain an injunction relating to, Nambu Botanicals LLC website operations and intellectual property, shall be settled by binding single-arbitrator arbitration in accordance with the Commercial Arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Reno, Nevada and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Nambu Botanicals LLC. may seek any interim or preliminary relief from a court of competent jurisdiction in Reno, Nevada necessary to protect the rights or property of Nambu Botanicals LLC, pending the completion of arbitration. Should either party file an action contrary to this provision, the other party may recover attorney's fees and costs up to one thousand ($1000.00) dollars. Parties agree that the Federal Arbitration Act, the United Nations Convention for the Enforcement of Commercial Arbitration Awards, and all other applicable laws and conventions apply to this agreement.

PART 9: MISCELLANEOUS

This Agreement contains the entire agreement of the parties. This written agreement supersedes any and all oral negotiations and/or representations of the parties hereto made in relation to this transaction. This agreement neither confers nor creates any rights or responsibilities not specifically enumerated herein.

This Agreement shall be subject to and governed by the laws of the State of Nevada, with the exception of its conflict of laws provisions.

Any waiver or forbearance by Nambu Botanicals LLC of any breach (by Customer) of any provision of this Agreement shall not be construed as a waiver of any subsequent breach by Customer.

This Agreement shall be binding upon the parties and their executors, administrators, successors, and assigns.

If any provision of this Agreement is held illegal, invalid or unenforceable, such illegality, invalidity, or unenforceability will not affect any other provision hereof. Such provision and the remainder of this Agreement shall, in such circumstances, be deemed modified to the extent necessary to render the remaining provisions enforceable.

PART 10: CUSTOMER SUPPORT

Support is available Monday to Friday: 9am - 4pm Pacific Standard Time.

Email: support@nambubotanicals.com – Telephone: (702) 751-8871

PART 11: SHIPPING & DELIVERY

We endeavor to ship all orders within 24 hours of receipt. Orders placed Friday afternoon through Sunday will be shipped the following Monday.  United States orders will be delivered within 2 - 5 business days from shipping date.  International orders will be delivered within 10- 14 business days from shipping date.  Shipping charges are calculated based on the speed of the shipping option you chose, plus the weight of the items. To reflect the policies of the shipping companies we use, all weights are rounded up to the next full pound. On rare occasions, the actual shipping and handling charge may differ slightly from the quoted charge. International orders may be subject to import taxes, customs duties and fees levied by the destination country.

PART 12: PRIVACY & SECURITY

Nambu Botanicals LLC. is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. Our Web sites are designed with numerous precautions to protect usersʼ information. Customer information is appropriately protected in-house as well as online. Sensitive information (such as a credit card account number) is protected by Secure Socket Layer (SSL) 128 bit encryption technology.  While on a secure page, such as an order form, the lock icon at the bottom of a webpage becomes locked, rather than open (or unlocked) as when the user is simply "surfing" the Web. In addition, access to users' information is restricted within our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

PART 13: RETURNS & REFUNDS

We want you to be fully satisfied with every item that you purchase from Nambu Botanicals.  If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. The item must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit. Our Standard Return policies do not apply to all items.

The packing slip in your package will contain detailed instructions for returning an item. Here are the basic steps:

Please refer to your packing slip for return information.

Pack the item securely in the original package, if possible.

Enclose the bottom portion of the original packing list with the item. Be sure to keep the top portion of the packing list for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.

All products must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.

All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to:


Returns

℅ HEM Inc.

Attn: Returns

1119 So Mission Rd. Ste 227

Fallbrook, CA 92028

(NAMBU BOTANICALS DAMAGED AND DEFECTIVE ITEMS) Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.

You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.

If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at 702-751-8871. Please supply the Representative with your order number and item number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. Nambu Botanicals will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.

If there is extensive damage to the packaging, contact a Customer Service Representative immediately 702-751-8871. Please have your order number available when you contact the Customer Service Representative.

(Return Exceptions) Our Standard Return policies do not apply to all items. Below are items that cannot be returned and cannot be refunded:

Nambu Botanicals Gift Cards, E-Certificates or Memberships.

International orders are not available for return at this time.

Conditions and Policies are subject to change without notice.